Shipping Policy

At OrtizChic.com, we are committed to providing a seamless shopping experience with reliable and timely shipping services. We offer worldwide shipping to ensure our customers can enjoy Johanna Ortiz designs no matter where they are located.

Shipping Options and Delivery Times
We provide several shipping options depending on your location. Standard shipping typically takes 5–10 business days, while expedited shipping options are available for faster delivery. Delivery times may vary depending on the destination and customs procedures.

Complimentary Shipping
We are pleased to offer complimentary shipping on select orders. Please check OrtizChic.com for the latest promotions and eligibility requirements. Complimentary shipping may apply to preorders or orders above a specified amount.

Order Processing
All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your shipment.

Customs and Duties
International shipments may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient. OrtizChic.com is not responsible for any additional charges incurred during international shipping.

Tracking Your Order
Tracking information will be provided via email once your order is dispatched. You can use this information to follow your package until it reaches your doorstep. Please allow some time for the tracking status to update.

Shipping Restrictions
Some products may have shipping restrictions based on destination. These restrictions will be indicated on the product page or during checkout. Please review all shipping details before completing your order.

Contact Us
For questions regarding shipping, delivery times, or tracking your order, please visit the Customer Service section on OrtizChic.com. Our team is available to assist you and ensure a smooth shopping experience.